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Frequently Asked Questions

Main conditions

The necessary driving license for any of our vehicles is the B (<3500 kg.).

It will be necessary to have a minimum of 23 years and an age in the driving license of at least 2 years.

The rented vehicle may only be driven by the person named on the rental contract.

When the rental contract is formalised, Davima must be informed of the names of the persons authorised to drive the vehicle and their valid driving licences and identity cards must be provided.

The mileage varies according to the duration of the rental. When you make your reservation request you will be able to see the kilometres included in the price, as well as the price of the extra kilometres if required.

Apart from paying for the vehicle rental, you must leave a deposit that ranges from € 200 to € 750 depending on the type of vehicle and which will ALWAYS be MANDATORY made by credit or debit card.

The deposit is deposited as a guarantee to cover additional costs to the rental, such as extra kilometres, fuel or damage to the interior of the vehicle.

The excess is the part corresponding to the vehicle’s own damage in the event of an accident. It will only be claimed from the client in the event of an accident (the excess can be cancelled on request, the deposit is always obligatory).

Our rates always include comprehensive insurance with excess: in the event of an accident, it will cover damage caused to third parties and damage to the rented vehicle itself from the excess.

Our client will be responsible for the vehicle’s own damage up to the maximum amount of the excess contracted (this can be cancelled when signing the contract).

The excess applies per accident. If the vehicle is involved in two accidents, two deductibles apply.

  • Damage to wheels, rims, and the underbody of the vehicle.
  • Damage to third parties or the vehicle caused by negligence.
  • Loss or breakage of keys.
  • Refueling with wrong fuel.
  • Damage to merchandise, personal objects and/or loss thereof.

Yes, but you must inform the office and take out international insurance for the rental.

Please note that if you do not take out international insurance, you will not be allowed to drive outside Spanish territory.

All our vehicles are delivered with a full tank of fuel and must be returned the same. Otherwise, the cost of this will be passed on to the client with the corresponding penalty for not returning the vehicle full.

In the case of electric vehicles, it will be considered full when they have a range greater than 80 %. The customer must return it with a minimum 80 % load, otherwise, they must pay a penalty.

Although you need to collect the vehicle during office hours, you do have the option of returning the vehicle 24 hours* a day, every day of the year. To do so, tell the office and they will tell you how to return the vehicle.

It is possible to return the vehicle in another town as long as Davima authorises it in advance.

We offer this service in all our branches with a cost that varies depending on the town. In our online booking form you can check the price for some of the main towns in the area.

For any other address, call us at 807.609.800 and we will inform you without obligation.


Using our web booking engine, you can check all the available models and their prices. Once you have selected the vehicle you can fill in all your details and make the payment. This will give you a special discount (for 100% payment of the reservation) and reduce the delivery time to the office.

This may be due to the following reasons:

  • Reduced availability of the vehicle (indicated on the website when selecting the vehicle: “request reservation” instead of “reserve now”)
  • The delivery and return office are different
  • Delivery or pick-up locations are outside the office

In any of these cases, the reservation will indicate that it is pending to confirm by the office, which will contact you as soon as possible for it. After confirmation with office, the online discount will also be applied.

For commercial vehicles, the minimum rental period is reduced to the working day offer (pick-up at 9:00 h. and return before 17:30 h. on the same day). It is available on request on the offers page (https://www.davima.net/ofertas/).https://www.davima.net/ofertas/ ). For all other vehicles the minimum period is 1 day (24 hr).

Our weekend offer rate runs from Friday at 6 pm to Monday at 9 am. You can book a weekend offer at: https://www.davima.net/ofertas/

Contact our offices directly by phone or email (you can find the contact details of each office on the website).


More than 72 hours notice

(*see exceptions)

No charge or penalty

Less than 72 hours notice

(*see exceptions)

Cancellation: 50% of the reservation

Reschedule date (maximum 12 months): no charge or penalty

*For groups C and K, the notification period will be 15 days instead of 72 hours

Cancellation >>15 days before: no charge or penalty

Cancellation <<15 days before: 50% of the reservation

Reschedule date (maximum 12 months): no charge or penalty

Cancellations due to major causes will not be penalised:

Major causes are considered to be reasons that prevent the trip from taking place. to the reservation holder. These reasons must be justified without exception and affect exclusively the holder and not the companions (example: illness of the holder, travel restriction for the holder, death of a family member of the holder, accident of the holder, etc.).


Rental invoices are automatically sent 24/48 hours after the end of the contract to the e-mail address indicated by the client. If you do not receive it, you can request it by email to info@davima.net .

Dos chicas por la ventanilla disfrutando de un coche de alquiler en barcelona con DAVIMA

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